Ford Transit Custom 2013 – 2015 (Double Cab) Van Mats

Yes. We offer a range of personalisation options, allowing you to create a set of Ford Transit Custom van mats that are uniquely tailored to your vehicle.

Choose custom embroidery with up to 20 characters of text and personalise your mats with a name, business name, vehicle model, or a message of your choice. You can also select from a variety of font styles and thread colours to match your preferred look.

For a professional finish, embroidery is positioned on the outer edge of the mat, closest to the door.

Please note: As all personalised mats are made to order, we are only able to accept returns in the event of a manufacturing fault or defect.

A heel pad provides additional protection to the area of the driver’s mat that experiences the most wear from daily use.

Positioned beneath the driver’s heel, it helps reduce wear, scuffing, and thinning caused by repeated contact when operating the pedals. Adding a heel pad can significantly extend the lifespan of your mats while maintaining their appearance.

We offer a choice of carpet, PVC, and rubber heel pads, allowing you to select the option that best suits your vehicle, usage, and preferred finish.

To ensure you receive the correct fitting system for your Ford Transit Custom mats, we recommend checking the existing fixings in your vehicle before ordering.

Depending on the model and specification, your vehicle may use clips, pegs, twist locks, hooks, or other manufacturer-specific fastening systems. The easiest way to identify your fitting type is to inspect the floor fixing points where your current mats are secured.

We offer all standard manufacturer fitting options available for the Ford Transit Custom, helping to ensure a safe and secure fit. If you’re unsure which fitting type your vehicle requires, our customer support team will be happy to help.

Keeping your Ford Transit Custom floor mats clean is simple and helps maintain their appearance and durability over time.

Remove the mats from your vehicle and shake off any loose dirt, dust, or debris. Carpet mats can be vacuumed regularly and cleaned with an appropriate upholstery or carpet cleaner when needed. Rubber mats can be washed with water and wiped dry to remove mud, spills, and everyday grime.

Regular maintenance will help keep your mats looking their best while protecting your vehicle’s interior from daily wear and tear.

Yes, your purchase is covered by a 12-month manufacturer’s warranty against faults in materials or workmanship. This does not cover damage from misuse or everyday wear.

If you experience any issues, please get in touch with our team for support.

Each product is proudly made in the UK by our skilled in-house team. We are committed to high-quality British manufacturing and attention to detail in every item we produce.

For more information about our manufacturing process, feel free to contact us.

Yes. These floor mats are designed specifically for the Ford Transit Custom 2013 – Present, ensuring a precise vehicle-specific fit. Each set is produced using accurate CAD data to match the exact contours of your vehicle’s floor and to accommodate factory-fitted fixing points where applicable.

Before ordering, we recommend checking the following:

• Vehicle registration year, particularly if your model falls within a facelift or generation change period
• Body style and trim level, as variations such as hatchback, estate, coupe, or hybrid may affect fitment
• Floor fixing type, such as clips, twist locks, or pegs

If you are unsure, our customer support team is happy to help confirm compatibility. Simply provide your make, model, and registration number, and we’ll verify the correct fit before you place your order.

We aim to ensure every set of mats fits securely and accurately straight out of the box.

Yes, collection is available from our Pinxton, Nottinghamshire workshop once your order has been completed.

We’re open Monday to Friday, 8:00am–4:30pm and will notify you as soon as your order is ready for collection.

Yes. Once your order has been dispatched, we’ll email you a tracking number so you can follow its progress via the courier’s website or app.

Most deliveries require a signature on arrival, but parcels may be left with a neighbour if you’re not home. If you’ve chosen Express Delivery and are unavailable, the courier will leave a card and your parcel will be held at your local Post Office or depot for collection.

Unfortunately, we are currently unable to offer international delivery due to changes in shipping regulations following Brexit. All orders are manufactured and delivered within the UK only.

We aim to manufacture all products within 3–5 working days of payment being received. Once your order has been made, it will be dispatched without delay.

If your order is under £50, you can upgrade to Express Delivery for £5.99, which guarantees dispatch within 24 hours of production finishing.

Please allow extra time for non-mainland UK deliveries, as well as during busy periods such as Christmas.

We offer free UK mainland delivery on all orders over £40. For orders under this amount, Express Delivery is available for £5.99. All orders are dispatched promptly to ensure a fast and smooth delivery experience.

Your order will be delivered via Yodel, our chosen UK courier service.

If you need to cancel or amend a non-personalised order, please contact our Customer Service Team as soon as possible at support@vanmats-uk.com.

We’ll do our best to stop the order before it enters production. Once manufacturing has started, a restocking fee may apply. Please note that personalised or bespoke items cannot be cancelled once production has begun.

We take pride in the quality of our products, but if your order isn’t suitable, returns may be accepted in line with our terms and conditions. Please contact our Customer Service Team at support@vanmats-uk.com to begin the returns process.

Unless the item is faulty or incorrectly supplied, return postage will be your responsibility.

When contacting us, please include:

• Your order number
• Full name and contact details
• Vehicle make, model, and year
• Reason for return

If your return is approved, we will refund the product price and original delivery cost, minus a 25% handling fee.

Please note:

• Customised, embroidered, or bespoke items cannot be returned unless faulty, in line with the Consumer Rights Act 2015
• We cannot offer refunds or exchanges where incorrect vehicle details have been provided at the time of ordering
• Refunds are processed within 14 days of receiving the returned item in its original condition